The additional or replacement linen is on request and on payment.
There is also a bathrobes service for stays of 10 days
Q.
Can linen and towels be changed?
A. Yes, to be paid separately. Please ask the staff.
Q.
What are the arrival and departure times?
A. The check-in is possible from 4 p.m. to 7 p.m., the check out from 9.30 p.m. to 10 p.m.
Q.
Are there rooms and apartments for smokers?
A. No. You can only smoke outside. It is forbidden to smoke in the apartments.
Q.
Does the residence has a parking?
A. Yes, there are 2 parking places, one upside near the reception, the other downside near the road.
Q.
If I arrive by plane, is there a shuttle service available?
A. Yes, you can book this service on-line on our website or send the contact form via email.
Q.
Are there parking places for boats?
A. Yes, there are several parking areas for boats with trailers available at the cost of € 20 per day.
Q.
Is there a restaurant?
A. No, there is no restaurant. For those who book special packages, there are dinners in typical restaurants affiliated with us from 15 € per person.
Q.
Do you have breakfast at Residence Lake Garda?
A. Yes, there is a rich breakfast buffet with sweet and savory and it is included!
Q.
Are there restaurants nearby?
A. Yes, there are many restaurants and pizzerias near the residence Lake Garda, with whom we have an agreement. There are predefined menus starting from € 10 per meal.
Q.
Is there a supermarket nearby?
A. Yes, there are two supermarkets nearby.
Q.
Are pets accepted?
A. Yes, animals are accepted, depending on season and size of the animal for a fee of € 5 - a 10 per day and animal.
IT’ S POSSIBLE THAT AN EXTRA FOR SPECIAL CLEANING WILL BE CHARGED.
THE CHARGE FOR PETS WILL BE PAID AT CHECK-IN AND IS NEVER INCLUDED IN THE TOTAL PRICE, EVEN IF YOU HAVE BOOKED WITH A SPECIAL OFFER. EXCEPT SPECIAL OFFERS OF THE RESIDENCE.
Q.
Is there a bus stop of public transportation near the residence?
A. Yes, the bus stop is about 300 meters from the Residence Lake Garda.
Q.
Is there a free service for tourists using public transport?
A. Yes, the white buses are free for tourists.
Q.
Is there a wireless internet connection? How much does it cost?
A. The Internet connection is free. Please ask for the access code on your arrival. You can connect only with your own laptop and you have to use the Wi Fi area.
Q.
Is there a washing machine? Is there an iron and an ironing board?
A. Yes, in the laundry room you will find the washing machine, the iron and the ironing board. Please use your own laundry detergent. For questions, please contact our staff.
Q.
Can I bring guests from outside to Residence Lake Garda?
A. Yes, please ask prior approval from us and specify the number of visitors. The visitors must bring an identity card with them, fill out a form and pay the entrance fee in advance:
- € 10/day and person for using the swimming pool with sun beds and umbrellas.
- € 15/day and person for using the swimming pool with sun beds, umbrellas, beach towel and unlimited hot and cold drinks. For children up to 3 years, admission is free, otherwise no discount for children.
Visitors must follow the house rules and must not disturb other guests. Otherwise they must leave the facility and are not entitled to a refund.